Team Members
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Stephanie Baker
President, CEO & COO
Ms. Baker is the President, CEO, and COO of Accolade Property Management, Inc. and is responsible for the general operations, development of procedure...
Ms. Baker is the President, CEO, and COO of Accolade Property Management, Inc. and is responsible for the general operations, development of procedures and policies, budgeting and value engineering, oversight of all departments including marketing, accounting and maintenance and direct responsibility for the strategic direction of the company. Ms. Baker has over 40 years of experience in the property management industry. Ms. Baker’s direct responsibilities have included managing all classes of assets with a keen ability to reposition assets to take advantages in the marketplace. Ms. Baker graduated from the University of Texas, Arlington with a Bachelor of Business Administration with a concentration in Real Estate/Marketing. Ms. Baker holds a Housing Credit Certified Professional designation. Ms. Baker is committed to leadership and education in the multifamily industry and serves on several boards including the Texas Apartment Association Education Board. National awards and recognition have been noted for which assets Ms. Baker had direct responsibility, including Pillar of the Industry Award for Best Loft and Best Property Website, Texas Apartment Association’s Affordable Housing Community of the Year, Dallas’ DBCA Obelisk Award-New Initiatives and Charles L. Edson Excellence in Affordable Housing. -
Bert Verduin
Senior Vice President
Ms. Verduin is the Senior Vice President for Accolade Property Management. She is responsible for the oversight of the accounting department and cash ...
Ms. Verduin is the Senior Vice President for Accolade Property Management. She is responsible for the oversight of the accounting department and cash management. Ms. Verduin’s direct responsibilities include special projects such as being a liaison between independent auditors and the property owners of the managed assets. She is also responsible for tax reporting for the corporation. In addition to her accounting responsibilities, Ms. Verduin coordinates the operations of the human resource department. Ms. Verduin has over 30 years’ experience in accounting specifically for real estate management. Ms. Verduin graduated from the University of North Texas with a Bachelor of Business Administration with a concentration in Finance. She is a Certified Public Accountant and a Real Estate Broker in Alabama, New Mexico and Texas. -
Brett Reynolds
Vice President of Physical Operations
Mr. Reynolds is the Vice President of Physical Operations. Mr. Reynolds has over 25 years experience in maintaining multifamily properties. His respon...
Mr. Reynolds is the Vice President of Physical Operations. Mr. Reynolds has over 25 years experience in maintaining multifamily properties. His responsibilities include the oversight of the Physical plant, supervision of the maintenance division, development and implementation of Capital plans and the development and implementation of preventative maintenance plans and safety plans. In addition, Mr. Reynolds oversees risk management through training and physical inspections and leads due diligence for new acquisitions and punch out tasks for new construction sites. Mr. Reynolds attended University of Texas at Arlington with a concentration in Engineering. He holds a Master Electrician License, HVAC Contractor License, TRNCC Preventative Backflow Tester License, Mechanical Certification for Boilers and Pool Licenses in multiple jurisdictions. -
Dena Moreland
Compliance Director
As Accolade Property Management’s Compliance Director, Ms. Moreland ensures the regulatory and contractual obligations are meet at levels with local, ...
As Accolade Property Management’s Compliance Director, Ms. Moreland ensures the regulatory and contractual obligations are meet at levels with local, state housing agencies and federal government affordable programs. She has worked in multifamily property management for 21 years. She has extensive knowledge and experience with Housing Tax Credit, Section 811, HOME and TCAP RF program. Through strong business relationships, Ms. Moreland is able to work closely with TDHCA and maintain a respected partnership. <br><br> Ms. Moreland began her property management career as a leasing consultant for a national property management company. In 2006, she moved into a Compliance Specialist and oversaw the daily requirements for multi-affordable programs in 7 states. Ms. Moreland has earned the esteemed Housing Credit Compliance Professional Certification and Certified Occupancy Specialist. -
Paige Dalri
Marketing Director
Ms. Dalri is the Marketing Director for Accolade Property Management bringing over five years of experience in marketing and brand management. She ove...
Ms. Dalri is the Marketing Director for Accolade Property Management bringing over five years of experience in marketing and brand management. She oversees and develops comprehensive marketing strategies that include social media strategy, advertising, website design, and company-wide events. Ms. Dalri also manages marketing collateral, online reputation, market research, and budget reviews to further leverage Accolade’s onsite marketing efforts. She holds a Bachelor’s Degree in Business Marketing from Texas Tech University and is dedicated to enhancing the company’s presence and engagement across all platforms. -
Whitney Donohue
Director of Property Management
Ms. Donohue acts as the Director of Property Management for Accolade Property Management. Her responsibility includes oversight of the Dallas -Fort Wo...
Ms. Donohue acts as the Director of Property Management for Accolade Property Management. Her responsibility includes oversight of the Dallas -Fort Worth region and East Texas portfolio, overseeing a diverse range of properties. With over 14 years of experience in multifamily property management, she has held various key roles including Staff Accountant, Marketing & Training Director, Regional Manager, and Director of Property Management. Proficient in marketing, Yardi software, and property management systems, Ms. Donohue excels in driving operational efficiency and enhancing property performance. In her current role, she is responsible for the implementation and oversight of company policies and management plans across the portfolio. She also leads the recruitment and supervision of all team members, while managing the day-to-day operations of the DFW/ East Texas portfolio, which includes assets in Lease Up, Market Rate, Tax Credit, and other affordable housing programs. Ms. Donohue currently has direct responsibility for over 15 properties, totaling 2,100 apartment homes. -
Annette Thompson
Human Resource Administrator
Ms. Thompson joined Accolade Property Management in 2017 as the Human Resource Administrator. She began her career in finance in the public-school sys...
Ms. Thompson joined Accolade Property Management in 2017 as the Human Resource Administrator. She began her career in finance in the public-school system with over 23 years’ experience in Finance. She was awarded the district’s MVP Award in 2015 for her service and dedication to the Finance Department. Ms. Thompson is responsible for the daily oversight of payroll and benefits administration for Accolade. Most importantly, Ms. Thompson is responsible for efforts to retain Accolade’s greatest resources, their team. -
Melissa Cross
Florida Regional Supervisor
Ms. Cross is the Regional Supervisor for Accolade Property Management’s Florida Portfolio. Ms. Cross has over 17 years’ experience in multifamily prop...
Ms. Cross is the Regional Supervisor for Accolade Property Management’s Florida Portfolio. Ms. Cross has over 17 years’ experience in multifamily property management and joined Accolade Property Management in 2008. Since 2008, Ms. Cross has excelled in the industry and was promoted to Regional Supervisor for Florida in 2017. Ms. Cross is responsible for oversight and implementation of company policies and management plans in the Florida region. She is also responsible for the recruitment and supervision of all team members and the day- to- day operations for the Florida Portfolio which consists of assets in Lease Up, Market Rate, Tax Credit, RAD, and other affordable programs. Ms. Cross oversees 14 properties totaling 1800 apartment homes. Under her supervision, her assets have exceeded our client’s projections.<br><br>When not at work, she enjoys spending time with her nieces and nephews and loves traveling and cruising. -
Misty Hernandez
South Central Texas Regional Supervisor
As the South Central Texas Regional Supervisor, Ms. Hernandez has a proven track record in managing and overseeing multi-family properties. Her wide b...
As the South Central Texas Regional Supervisor, Ms. Hernandez has a proven track record in managing and overseeing multi-family properties. Her wide breadth of 19 years experience in the property management industry and 9 years of real estate experience, allows her to utilize her skills in operations, tenant relations, and ensuring properties are maintained to the highest standards. Known for strategic problem-solving, she excels in optimizing occupancy rates, reducing operating costs, and maintaining strong relationships with residents, contractors, and property owners. <br><br> She is passionate about creating welcoming and thriving communities, she currently has direct responsibilities for 15 assets across the region. Her deep understanding of market trends, local regulations, and budgeting allows for the effective management of a full range of asset classes. -
Melissa Reyna
Austin Regional Supervisor
As Regional Supervisor for south Austin Texas Portfolio, Ms. Reyna brings over 13 years of multifamily property management experience. Since joining A...
As Regional Supervisor for south Austin Texas Portfolio, Ms. Reyna brings over 13 years of multifamily property management experience. Since joining Accolade in 2025, she has overseen 7 properties in the Austin area and is responsible for the recruitment and supervision of on-site teams as well as the day-to-day operations of the Texas Portfolio. This portfolio encompasses a wide range of communities, including Market Rate, Tax Credit, 811, and other affordable housing programs. <br><br> With a strong background in team leadership, operations, and compliance, Ms. Reyna is dedicated to creating well-maintained, thriving communities while ensuring residents receive the highest level of service. She is recognized for her ability to build strong team dynamics, streamline processes, and support long-term property success. -
Jennifer Gomez
Austin Regional Manager
Ms. Gomez is the Regional Manager for Accolade Property Management's Austin Area Portfolio. With 25 years in property management, she is a diversified...
Ms. Gomez is the Regional Manager for Accolade Property Management's Austin Area Portfolio. With 25 years in property management, she is a diversified regional with experience across conventional, lease-up, and affordable housing. She began her career in commercial property management, building a foundation in lease administration, construction plan interpretation, and full-cycle accounting before transitioning to affordable housing — a move driven by a genuine commitment to quality housing for all communities. <br><br> Her affordable housing background spans multi-layered, fully subsidized portfolios across multiple states and territories, encompassing LIHTC, HUD Section 8, HOME, HOME-ARP, RAD, and Section 811 PRA. She has led site teams through annual inspections, agency audits, and recertification cycles, and has overseen major capital work including a full property rehabilitation and a Historic Rehabilitation under HUD guidelines. Her commercial accounting roots show in the way she works: hands-on with budgets, rent rolls, deposits, and invoices, and able to perform any function she asks of her staff. <br><br> Ms. Gomez is responsible for the recruitment, training, and supervision of her on-site teams, day-to-day operations, and the implementation of company policies and management plans throughout her region. She has built career pathways that moved staff from entry-level positions into management, and maintains strong working relationships with Housing Authorities, ownership groups, vendors, and residents. Her strength is bringing order to complicated assets — clean files, stable teams, and reporting owners can rely on. -
Christine Whitcomb
Compliance Manager Southeast Region
Mrs. Whitcomb is the Compliance Manager for the SE Region. With 42 years of experience in the multifamily industry, she has a comprehensive understan...
Mrs. Whitcomb is the Compliance Manager for the SE Region. With 42 years of experience in the multifamily industry, she has a comprehensive understanding of the industry and ensures effective compliance for the assets she oversees. For the past 27 years, she has specialized in compliance, earning certifications as a Certified Occupancy Specialist, HHCP and FHC, as well as other designations and certificates. <br><br> Mrs. Whitcomb’s responsibilities for Accolade Property Management, Inc. include compliance for all of the properties in Florida and Alabama and special assignments in Texas, consisting of reviewing and approval for all move ins and site files, preparing and attending Federal, State and investor audits. She maintains compliance for all annual utility allowances and compliance updates for her region, as well as ensuring all rent increases are accurate and implemented within guidelines. As part of her responsibilities, Mrs. Whitcomb reviews and approves all Reasonable Accommodations for the Accolade Property Management Portfolio. <br><br> Mrs. Whitcomb began her career on-site in California, serving as both an Assistant Manager and Manager for numerous years gaining invaluable onsite experience while collaborating directly with residents and navigating the complexities of HUD regulations, housing authorities and other agency requirements. -
Tonya Terefenko